How To Apply For $250 Energy Rebate Victoria?

The Victorian government is providing a one-off $250 Power Saving Bonus payment to help eligible households cover their energy bills and cost of living expenses. This payment is part of the government’s $1.6 billion household energy package announced in the 2022-23 Victorian budget.

To be eligible for the $250 payment, you must hold an eligible concession card such as a Pensioner Concession Card, JobSeeker, Youth Allowance, Austudy or Abstudy. You must also be a customer of one of Victoria’s participating energy retailers. Most major energy companies are taking part in the program.

Applying for the payment is simple and fast online. You just need your concession card and energy bill handy. After submitting the application, eligible applicants should receive the $250 payment as a credit on their next energy bill.

Eligibility Requirements

person applying online for energy rebate

To qualify for the $250 energy rebate in Victoria, applicants must meet certain eligibility criteria. The main requirements relate to household income, home ownership status, and main residence.

Household income thresholds determine rebate eligibility based on total household income before tax. The income thresholds for the 2022-23 financial year are:

  • Singles: $62,000 or less
  • Couples: $89,139 or less
  • Each additional dependent: Add $1,500

Applicants must also be the homeowner or renter of the home for which they are claiming the rebate. The home must be their main place of residence.

People who own or rent investment properties, commercial properties, holiday homes or secondary residences are not eligible for the rebate. The home must be the applicant’s primary home where they live the majority of the time.

How Much is the Rebate?

The energy rebate being offered to eligible households in Victoria is $250. This is a one-time payment per household to help offset rising energy costs. The rebate applies to the home or residence where the applicant lives, so each household is eligible for a maximum of $250, regardless of the number of people living there.

The rebate is meant to provide some financial relief and cannot cover a household’s entire energy bill. But $250 can make a difference and lower the burden, especially for low-income homes. This standardized rebate amount ensures accessibility and fair distribution of the funds across Victoria.

When to Apply

The Victorian Energy Saver Rebate program is open for applications from July 1, 2022 to June 30, 2023. This means eligible Victorian households have a full year to submit their application.

You’ll want to get your application in as early as possible though, as rebates are issued on a first come, first served basis. Once the funding allocation is exhausted for the year, no more rebates will be approved. With over 2 million households eligible, it’s expected the rebates will be fully claimed well before the June 30 deadline.

In terms of processing time, most complete applications are assessed within 4 to 6 weeks. You’ll receive an email once your application is approved or if further information is required. If approved, you can expect to receive the $250 rebate via the nominated bank account on your application within 2 weeks of approval.

Overall, expect the entire process to take 6 to 8 weeks from submitting your application to receiving the rebate amount. But get your application in early, as those submitted later in the year may miss out if funding runs out.

How to Apply

Applying for the rebate is a straightforward process that can be done entirely online.

The key steps are:

Online Application Form

Go to the Victorian Energy Compare website and find the $250 Power Saving Bonus page. This is where you’ll find the online application form.

The form will ask for your name, address, contact information, and utility provider. You’ll need to agree to the terms and conditions and submit the form.

Required Documents

Along with the online form, you’ll need to provide proof of ID and a recent electricity bill. Options for ID include your driver’s license, passport, Medicare card, etc. For the bill, you’ll need to upload a PDF, photo, or scan showing your name, address, and a date within the last 3 months.

Application Tips

To ensure your rebate application goes smoothly:

  • Double check you meet the eligibility criteria before applying
  • Have your ID and a recent bill handy when filling out the form
  • Follow all instructions carefully and provide accurate information
  • Save and print a copy of your completed application for your records

Once submitted, expect to receive a response on your application status within 10 business days. If approved, the $250 rebate will be credited to your electricity account within 2 billing cycles.

After Submitting the Application

Once you have submitted your application for the $250 energy rebate, here is what to expect next:

Processing Timeline

Applications are processed on a first-come, first-served basis. You can expect it to take 4-6 weeks for your application to be reviewed and processed after submitting it.

The processing time can vary depending on the volume of applications received. If there is missing information or an error on your application, it may take longer to process as they will need to contact you to fix any issues.

Payment Methods

If approved, you can choose to have the $250 rebate amount:

  • Credited to your energy account
  • Paid by check and mailed to your address on file
  • Paid via direct deposit if you have previously set that up with your utility company

Make sure your payment information is up to date with your utility provider so that if approved, they can issue the rebate payment to you promptly.

Using the Rebate

The $250 energy rebate can be used for any household expenses, as there are no restrictions on how you use the rebate funds. You can put the money toward paying energy bills, buying groceries, paying for medicine or healthcare expenses, or anything else your family needs.

Some key things to know about using the rebate:

  • The rebate is provided as a one-time payment. There are no requirements for how you spend it.
  • You can use the $250 rebate for any purpose – electricity bills, gas bills, food, clothing, school supplies, etc.
  • There is no oversight or auditing on how you use the rebate money.
  • The rebate is intended to provide general assistance to families, so you have full discretion on using the $250 as needed.

In summary, the $250 energy rebate comes with no strings attached. You can feel confident using the money for whatever your household requires during these difficult times.


If you receive the energy rebate, you may be eligible to apply again in future years. However, there are some limitations on reapplying.

To be eligible for another rebate, you must wait a full year after receiving your previous rebate before applying again. So if you received the rebate in 2022, the soonest you could apply again would be 2024.

In addition, your eligibility in the future depends on continuing to meet all the requirements. For example, you must still hold a valid concession card and be responsible for energy bills at your residence. Your address must match the address on your concession card.

The rebate is designed as short-term financial relief. It is not intended as an indefinite, ongoing subsidy. After receiving the maximum number of rebates over several years, you will become ineligible again for a period of time.

Check the current guidelines each year to confirm your eligibility status. As long as you continue meeting the criteria, you can apply again when eligible. Just be sure to space out your applications by at least 12 months.

Appealing a Rejection

If your application for the $250 energy rebate is rejected, you have the right to appeal the decision. There are a couple main reasons your application may be rejected:

  • You did not meet the eligibility criteria
  • There were errors or incomplete information on your application
  • The required supporting documentation was missing

If you believe your application was wrongly rejected, you can lodge an appeal with the rebate administrator. The appeal process involves:

  1. Submitting a written appeal request within 28 days of receiving the rejection notice. This should outline why you are appealing the decision.
  2. Providing any additional supporting documentation not included originally.
  3. Waiting 4-6 weeks for your appeal to be reviewed.
  4. Receiving a written response on the outcome of your appeal.

If your appeal is successful, your application will be re-assessed and approved if eligible. If it is rejected again, you may have to reapply in the future once you can fulfill the eligibility criteria.

Other Assistance Programs

If you still need help covering energy costs after receiving the rebate, there are other programs available that provide bill payment assistance, discounts, grants, and loans for eligible Victorians.

Some additional resources include:

  • Utility Relief Grant Scheme – Provides eligible Victorians up to $650 to help pay overdue utility bills
  • Concession programs – Discount programs to help Victorians manage energy, water, municipal rates, public transport costs, and more
  • Energy concessions – Bill discounts, excess electricity concession, and other support for managing energy bills
  • Power Saving Bonus – Payments and discounts to help households reduce energy use
  • Home Energy Saver Scheme – Free assessment and upgrades to help low-income households save energy

Be sure to check if you qualify for any additional rebates, grants, or assistance programs that can provide extra help with energy costs.

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